Simple answers to frequent questions

Learn more about Northeast Functional Medicine
Frequently asked questions
What would you like to know?

  • What are the steps to follow to make my initial appointment?

    Since you are reading this FAQ, you may have already received our initial welcome email. If you have not received a welcome email, please email, call, or click 'Contact' to request one. In that email you will see a link to an online new patient questionnaire. This allows you to tell us in advance some of your concerns and why you want to be seen. 

    Once we receive your questionnaire, we will call you to make an initial appointment.

    In the spirit of making your visit as productive and efficient as possible, if you want us to have any other information in time for your upcoming appointment, please find the Medical Record Release form under our PATIENT INFO tab and fax it to our office as soon as possible (781-222-3244). That way we get the maximum amount of time to get your records prior to your visit with us.

  • What's the best way for me to reach Northeast Functional Medicine?

    We would love to hear from you and are excited that you are taking an interest in improving your health and well being! There are two ways you can reach us.

    First, click on the green CONTACT link in the upper right-hand corner of the website to send us an email.

    Second, call our office at 781-222-8100 during normal business hours (M-F, 9-4). Our goal is to try to respond back to you in less than one working day.

  • Can you tell me more about the Northeast Functional Medicine practice?

    There is so much we can tell you about our practice that can’t really fit here. Your best bet is to go to the top of our web site and click on the ABOUT link. You can explore several items there including our practice philosophy, more about what functional medicine is, and look at some things our patients are saying.  

  • Can you be my Primary Care Provider (PCP)?

    Unfortunately, no. Northeast Functional Medicine is not a primary care practice. We work with your primary care provider and can communicate with them about your care.

  • Do you accept insurance?

    No, we do not accept insurance. However, many of the diagnostic labs and kits that we use may be covered, and we do our best to reduce the financial burden on our patients by only doing testing when absolutely necessary.  

    People with PPO plans can submit claims to their insurance for out-of-network reimbursement. Just ask us for an itemized receipt after your visit for this purpose.

  • What forms of payment do you accept?

    We accept most major credit cards as well as checks. We can process Apple and Google pay as well.

  • How soon can I get in for a visit?

    In general, there is usually about a 4-6 week wait to get a new patient appointment. If you have flexibility in your schedule, we also maintain a waiting list for any cancellations that may occur before your appointment date, and are often able to fit patients into those slots.

  • What are your fees?

    New Patient visits are one hour long consultations and the fee for this initial appointment is $600.

    Follow-up appointments range from 30-45 minutes and are able to be made after the New Patient visit. The fee for Follow-up appointments ranges from $225-$325 depending on the length of the appointment.

    Phone appointments are also available for follow-ups. The fees are $125 for 15 minutes, $165 for 20-25 minutes, and $225 for 30 minutes.

    All appointments will include a treatment plan at the end of the visit.

    Please note: Payment for appointments, including phone consults, is due at the time of service.

  • What is your cancellation policy?

    For a new patient we require 2 Business Days notice for canceling your appointment, due to the extended nature of the initial consult. For example, if your consult is on Monday at 9:30 AM, please call us anytime before Thursday of the prior week at 9:30 AM. Any changes or cancellations made inside of this window will result in the forfeit of your deposit.

    If you are a returning patient we ask that you inform us as soon as you know you need to cancel or change your follow up appointment and at least 1 Business Day in advance. For example, if your appointment is on Monday at 9:30 AM, please call us anytime before Friday of the prior week at 9:30 AM. Any changes or cancellations made within 24 hours are subject to a cancellation fee of $100.

  • What do I need to bring to my first visit?

    After your appointment has been made, we will send you an email inviting you to fill out our new patient forms which can be found here on our web site by clicking on the link called PATIENT INFO. The forms that you need to print and complete include:

    1. Patient Intake Form
    2. New Patient Consent Form
    3. NEFM Privacy Practices-HIPAA
    4. NEFM Lab Informed Consent

    Also, please bring any recent labs or test results you may have.

    If you would like us to have any correspondence or records from another provider, you can find a Medical Records Relese Form under the PATIENT INFO tab.   

  • What are some of your Practice Policies?

    Scroll down or click on the PATIENT INFO tab and review our NEFM Patient Guidelines. 

  • Do I need to be aware of any other costs associated with my first visit? 

    Yes, there may be some additional costs related to work done outside of Northeast Functional Medicine. 

    Those costs may include:

    Lab Drawing Fees – Many of the labs charge a lab drawing fee (regardless of your insurance status). Usually this fee is about $25 if done at the lab or a designated office location. If for any reason, you would need the lab technician to come to your home, additional fees may apply.

    Kit Fees – Lab kits are specialty lab orders geared toward identifying a potential cause for a presenting condition. On your first visit to the office, Dr. Bingham discusses in detail any kits he may want to consider ordering and also discusses any fees related to these kits at that time.

    Supplements – In some cases at the conclusion of the visit, Dr. Bingham may recommend certain supplements that could improve a symptom or condition. The purchase of these supplements are recommendations only and where they are purchased is also completely up to you.

    Allergy Treatments – (These will be discussed with you in advance) – A recommended treatment might be allergy treatments to desensitize you from a particular allergy. Since each patient is different and options are discussed at the visit, it is difficult to determine the cost of allergy treatments. Sublingual drops are taken under the tongue daily and cost about $150-175 for a 3 month supply. LDA (low dose antigen) is another option and is an injection given every two months and costs $250.

We're here to help!

Our office is a no-judgment zone, so feel free to come to us with any questions or concerns.